Returns
If you are not completely satisfied with your purchase, we're sorry to hear that. Please contact us within three working days of receiving your fabric, so that we can make it right.
We accept returns for any damaged or miss-cut fabric within 28 days of your purchase. Simply mail the fabric back to us and we will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Please note:
Fabrics will only be accepted for return if they are returned within 28 days of delivery and in saleable condition, unless we have notified you otherwise.
Fabric is your responsibility until it reaches us. Therefore, for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning fabric to us is your responsibility. Delivery charges are only refundable where goods are faulty. In this case, Sublime Baby will refund any delivery charges along with your product refund.
Please also note we will refund any product if it is faulty, after a thorough check of course. Please allow 7 working days for a refund to be processed.
We accept returns for any damaged or miss-cut fabric within 28 days of your purchase. Simply mail the fabric back to us and we will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Please note:
Fabrics will only be accepted for return if they are returned within 28 days of delivery and in saleable condition, unless we have notified you otherwise.
Fabric is your responsibility until it reaches us. Therefore, for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning fabric to us is your responsibility. Delivery charges are only refundable where goods are faulty. In this case, Sublime Baby will refund any delivery charges along with your product refund.
Please also note we will refund any product if it is faulty, after a thorough check of course. Please allow 7 working days for a refund to be processed.